4 min read
Building a RAG helpdesk that cites its sources
How retrieval, reranking and a strict prompt turn an LLM into an IT helpdesk agent people can actually trust.
- RAG
- LLM
- FastAPI
Articles on AI, engineering and building products: how things were built, what worked, what didn't.
4 min read
How retrieval, reranking and a strict prompt turn an LLM into an IT helpdesk agent people can actually trust.